Contact GQBET Casino UK
Live chat, email and phone - and what to include so we can help on the first reply.
How to Reach Us
| Channel | Address | Best for |
|---|---|---|
| Live chat | In-app, bottom right | Anything urgent - the fastest route |
| General support | [email protected] | Account, bonus and game queries |
| Payments & verification | [email protected] | Deposits, withdrawals, KYC documents |
| Phone | +44 1632 960847 | Complex account issues |
Support hours: 24/7
Before You Write
Include your account username, the date and time of the issue, and the payment method or game involved. For a payment query, add the transaction reference. That lets us resolve most tickets on the first reply instead of asking you for details.
Response Times
Live chat is answered within minutes during support hours. Email replies land within 24 hours, and payment or verification queries are usually closed the same working day once your documents arrive — verification is what unlocks the withdrawal times we publish.
If you need a deposit limit, a time-out or self-exclusion applied, say so in your message and we will action it; the responsible gambling tools are also available in your account settings.
Complaints
If a reply does not resolve your issue, ask for the ticket to be escalated. An unresolved complaint can be taken to our licensing authority, named on our about page .
Company Address
GQBET Casino UK Limited 307 Victoria Street, Liverpool, England M5I 4LE, United Kingdom